1. Do I need to be home during the cleaning?
No, as long as we have access to your home. You can choose to be there or not — whatever works best for you.
2. Do you bring your own cleaning supplies?
Yes, we bring all professional-grade, eco-friendly supplies and equipment.
3. How long will it take?
Timing depends on the size and condition of your home, as well as the type of service booked.
4. Are your cleaners insured and background-checked?
Yes, every member of our team is fully vetted, insured, and trained.
5. What if I’m not satisfied?
We offer a 100% satisfaction guarantee. If something isn’t right, we’ll come back and make it right.
6. What is your rescheduling policy?
We understand that plans can change. Please let us know at least 24 hours in advance if you need to reschedule your appointment, and we’ll do our best to find a new time that works for you.
7. What is your cancellation policy?
If you need to cancel your appointment, please provide at least 24 hours notice to avoid a cancellation fee. This helps us manage our schedule and offer the spot to another client.
We offer professional home cleaning and maintenance services across the Vancouver region, so you feel nice coming home.